Terms Of Service
OVERVIEW
This website is operated by Tapstar Pro. Throughout the site, the terms “we”, “us” and “our” refer to Tapstar Pro. Tapstar Pro offers this website, including all information, tools, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.
Mobile Terms of Service
Tapstar Pro Last updated: Feb 23, 2024
The Tapstar Pro mobile message service (the “Service”) is operated by Tapstar Pro (“Tapstar Pro”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time, and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Tapstar Pro’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Tapstar Pro through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Tapstar Pro. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +1-672-200-7899 or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device unless initiated by you. If you have subscribed to other Tapstar Pro mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +1-672-200-7899 or email [email protected].
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
For further sections, please refer to the original document as the content would remain the same, merely changing the phone number to +1-672-200-7899 and email to [email protected].
Frequently Asked Questions 🙋🏼♂️
TapStar uses special technology that lets customers quickly leave reviews by tapping their phone on our stand or card. It’s super easy and fast! We use the same cool tech as Apple Pay or Google Pay. Just so you know, TapStar has nothing to do with Google. Our cards are like helpful tools to make it easier for your customers to leave reviews on this platform.
Yes, you’ll need to set up the TapStar Stand yourself. We offer a straightforward installation guide available here. Once you’ve followed the steps and set them up in your store, they’ll be good to go!
With TapStar Pro, customers can easily leave reviews by tapping their phone on our stand or card. It’s quick and simple! We use the same technology as Apple Pay or Google Pay. It’s essential to know that TapStar Pro is not connected to Google. Our cards are like helpful tools to make it easier for your customers to leave reviews on this platform.
Yes, you’ll need to set up the TapStar Pro Stand yourself. We offer a straightforward installation guide available here. Once you’ve followed the steps and set them up in your store, they’ll be good to go!
Absolutely! You have the flexibility to set up each device for a different location if required!
We believe in the effectiveness of TapStar Pro, and we want you to feel confident in choosing our product. That’s why we offer a 100% Money-Back Guarantee to ensure your satisfaction. Here’s how it works:
Our Guarantee: If, within the first 30 days of using TapStar Pro, your average monthly reviews don’t increase by at least 20%, we’ll provide a full refund.
How to Claim:
- Use TapStar Pro consistently for at least 30 days.
- Keep track of your average monthly reviews before and after using TapStar Pro.
- If your reviews haven’t increased by at least 20%, collect evidence (like screenshots or analytics data).
- Contact our support team at [email protected] with your purchase details, review evidence, and a brief explanation.
Upon approval, we’ll initiate the refund process. Please note, the customer is responsible for the return shipping cost. You’ll receive a full refund within 14 business days after returning the product.
Absolutely! TapStar Pro is compatible with all smartphone types, including iPhones and Android devices. Regardless of your customers’ phone preferences, they can easily use TapStar Pro to leave reviews.
TapStar Pro is a one-time purchase, and there are no extra fees or subscriptions needed. Once you have the stand or card, you can use it indefinitely to gather reviews without any ongoing costs.
To give feedback on your business with TapStar Pro, customers need to have a Google account. Most smartphone users already have a Google account from using popular platforms like YouTube, Gmail, or Google Maps. In fact, 91% of smartphone users have an active Google account.
By making use of the widespread use of Google accounts, TapStar Pro ensures that most of your customers can easily leave reviews.
Yes, TapStar Pro is designed with security in mind. The NFC technology used is secure and ensures that customer information is protected during the review process.
NFC cards and QR codes both do similar things by allowing contactless data transfer, but they use different technologies:
NFC Card: Needs close proximity for data transfer, offering enhanced security and faster transactions. It’s great for secure transactions like payments.
QR Code: Can be scanned from a distance using a smartphone’s camera. It’s commonly used for various purposes like marketing and ticketing.
NFC is more secure and quicker, especially for sensitive transactions, making it advantageous in certain situations.
Customers just need to tap on the TapStar Pro—no need for additional steps. This simple action will smoothly take them to your Google Review page, making it hassle-free to access and leave reviews.
TapStar Pro never expires or has a review limit!